How to create quotes from Hubspot

How to create quotes from Hubspot

This article will show you how to create a HubSpot quote that you will be able to share with your customers.

Note: This document is an adaptation of the official documentation. For any additional information, click on the following link How to create and share quotes in Hubspot

Requirements

  1. Administrator access to a Hubspot account.

Steps to create a Hubspot quote


You can create quotes to share with contacts interested in buying a product or service. Use the quotes tool to create a web page that includes pricing information for line items. 

Create quotes

  • In your HubSpot account, navigate to Commerce > Quotes.
  • Click Create quote.
  • To associate the quote with a deal, click the Associate with a deal dropdown menu and select an existing deal, or click Create a new deal, fill the information and click Create

  • Click Next.
  • Continue setting up your quote following the steps below. You can save the quote as a draft at any step by clicking Save, then clicking Exit in the bottom left. Keep in mind that drafted quotes can still be enrolled in workflows. You can access the quote draft for editing directly from the quotes dashboard.

Step 1: Quote Details

Enter the details of your quote.

    1. Quote template: click the dropdown menu and select a template. 
    2. Quote name: enter a name for your quote.
    3. Domain: this setting only applies if you're using a customized quote template. The domain is set by the quote template you selected. By default, the content slug uses a unique date and quote ID and does not need to be customized, but you can edit the page slug in the Content slug text field if needed.
      select-a-custom-quote-template
    1. Expiration date: select an expiration date. When a quote expires, your contacts can no longer access it and will be prompted to contact your team.
    2. Quote language: select a quote language.
    3. Locale: select your locale to change the date and address display format for your quote. Keep in mind that the quote's currency format is inherited from the deal record's currency, so changing the quote's locale settings will not update the currency.
    4. Comments to buyer: enter any additional information that will be useful for your buyer. Use the formatting options at the bottom of the editing window to modify the text or insert a link. Click the textSnippet snippets icon to enter a short, reusable block of text.
    5. Purchase terms: enter any rules or regulations that your buyer should be aware of. Use the formatting options at the bottom of the editing window to modify the text or insert a link. Click the textSnippet snippets icon to enter a short, reusable block of text.

    1. To update the default color and logo that display, edit your sales tool branding in your account settings.
    2. Click Next.

Step 2: Buyer Information

Review and edit the contacts and companies that will appear on your quote. HubSpot will automatically add contacts and the primary company associated with the deal to the quote. To remove them from the quote, clear the checkbox next to their name.


To add a new or additional contact:

  • Click Add another contact.
  • In the right panel, search and select the checkboxes next to the contacts to include in the quote, then, click Save.
  • Create or add existing association labels. 

Step 3: Your Information

Verify that your personal information and company information is accurate. By default, your personal information is pulled from your profile and preferences and your company's information is set in your account settings. 

Please note: updating your profile information will not update previously created quotes. To update your information in a quote that has already been created, you'll need to follow the steps below to manually update it on the quote.

To edit your information for an individual quote:

  • Click your name or company name.
  • In the right panel, update your personal information.
  • Click Save.
  • Click Next.


Step 4: Line items

Review and edit the line items that will appear on your quote, along with adding discounts, taxes, and fees, and payment schedules to schedule payment installments.

If you dont have products click Create custom line item, fill the information and click Save

Once you have added all of your items, click Next

Step 5: Signature & Payment

Decide how you want to collect signatures for your quote.

  • Select the radio button next to a signature optn:
    • No signature: no signature is required to authorize the quote.
    • Include space for written signature: use a handwritten signature on a printed copy of the quote. You can later manually mark the quote as signed to indicate that all signatures are present.
    • Use eSignature (Sales Hub Starter, Professional or Enterprise only): users with a paid Sales Hub seat can configure the quote to include a digital signature field.
      • Select the checkbox next to the contact's email whose signature is required.
      • Click the Countersigners dropdown menu and select a HubSpot user's name.
        quote-signature-and-payment-countersigner
  • Select the radio button next to a payment option:
    • No payment: no payment will be collected using the quote.
    • Stripe: select this option if you're using Stripe payment processing to bill your customers. (Stripe payment processing requires all items to be due at checkout.)
    • HubSpot payments: select this option if you're using the HubSpot payments tool to process payments from customers, then customize the quote's payment options.
  • Click Next.

Step 5: Review

This step provides a preview of your quote content. From here you can publish the quote, save it as a draft, or submit it for approval. To save the quote as a draft to edit at a later time, click Save, then click Exit in the bottom left to leave the quote editor.



Note: after saving a quote as a draft, you cannot edit the e-signature options in the Signature & Payment step. If you have quote approval workflows set up, keep in mind that quotes with a draft status can still be enrolled in the workflow.


  • To publish the quote, click Publish quote.
  • Click Go to quote


  • If your quote requires approval, click Request approval. Your account's quote approver must approve the quote before you can publish it and send it to your contacts.

Noteafter submitting a quote for approval, you can't edit the quote unless it is rejected by your account's quote approver.

  • To share your published quote:
    • Click Copy
       in the dialog box to get the quote's page URL. Paste this URL in a new browser to view the quote, or send the URL to others.

      quotes-write-email-with-quote
    • Or, click Write email with quote. You'll be brought to the contact's record in HubSpot, and the Email pop-up box will open automatically with a link to the quote page.

Share quotes

In addition to the sharing options presented after creating a quote, there are multiple ways to share a quote. You can:

  • Email a quote from a CRM record
  • Copy the URL of a published quote that hasn't yet expired
  • Share a quote from the HubSpot mobile app
  • Insert a quote using the HubSpot mobile keyboard
Note: published quotes cannot be redirected from one domain to another. For example, if you host on your quotes on www.website.com, but later redirect that domain to www.new-website.com, quotes that were hosted on the original domain will not be redirected and will instead become error pages.




To email a quote from a CRM record:

  • In your HubSpot account, navigate to contacts, companies, or deals.
  • Click the name of a record.
  • In the left panel, click the email Email icon .
  • In the pop-up window, click the Quotes dropdown menu and select a quote. To share a quote via email, there must be a quote created for the deal associated with that contact or company record.

    quote_email

To copy the URL of a published quote that hasn't yet expired:

  • In your HubSpot account, navigate to Commerce > Quotes.
  • Hover over the published quote, then click Actions and select Copy link.

  • With the quote page URL, the contact can view the quote in their browser, download the quote, or print the quote.


To view, delete, and share quotes on the HubSpot mobile app on your Android device:

  • Open the HubSpot app on your Android mobile device.
  • Tap Deals in the bottom navigation menu.
  • Tap a deal record's name.
  • On the deal record, tap the Quotes tab.
  • The quotes associated with the deal will appear. The status and expiration date will be listed below the quote name. Tap the quote to view more details.
  • To copy a quote link, download the quote, share the quote from the app, recall the quote, view line items or delete the quote, tap theverticalMenu menu icon next to the quote name.

view-quotes-on-android

You can also share a quote using the HubSpot mobile keyboard on your Android or iOS device. Learn how to turn on the HubSpot keyboard in your device's settings, then access the HubSpot keyboard while using the HubSpot mobile app. 

insert-quote-from-keyboard


Manage published quotes

After creating a quote, you can manage it from either the quotes index page or from the quote's details page. Management actions include downloading, cloning, recalling and editing, archiving, deleting, and more.

  • In your HubSpot account, navigate to Commerce > Quotes.
  • To manage a quote from the index page, hover over the quote, then click the Actions dropdown menu. Then select from one of the actions below.



  • To manage a quote from its details page, click the name of the quote, then click the Actions dropdown menu in the upper right. Then select from one of the actions below.



Note: quotes that have already been signed or paid cannot be recalled and edited, or deleted.


Display total contract value on quotes

By default, published quotes will only display the total of the line items that are due at checkout, meaning that line items that are due in the future will not be included in the total. When creating a quote, you can set the quote to include future-dated line items, but you can also configure the default behavior in your quote settings.

To display total contract value on quotes by default:

  • In your HubSpot account, click the settings settings icon in the top navigation bar.
  • In the left sidebar menu, navigate to Objects > Quotes.
  • Click to toggle the Display total contract value on quotes switch on.

    display-total-contract-value-on-quotes-setting